How much is shipping：
Shipping fee is JPY 1000. For orders over JPY 3000, we provide free shipping worldwide.
Which countries/regions do you ship to?
We can ship to most countries by international express. Please allow extra time to ship to an international address.
Do you ship on weekends?
No, we do not ship or deliver on Saturday and Sunday.
What is your production time?
Each product is custom made just for you, and production times typically range from 3-5 business days. However, due to COVID, production time can take up to 10 business days.
What is the average delivery time for standard shipping?
The average delivery time for standard shipping is 5-10 business days. However, due to COVID, shipping time can also be delayed.
What shipping carriers do you use?
We use DHL, USPS, FedEx, and UPS as our shipping carriers.
How can I contact you with shipping-related questions?
For any questions related to shipping, please email support@mutradeplaza.com.
We hope this information is helpful. If you have any further questions or concerns, please do not hesitate to contact us.
